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Privacy Policy for voyaChat

Last updated: February 2026

At iappStudio, your privacy matters. This Privacy Policy explains how our app and website voyaChat("the App," "we," "our," or "us") collect, use, and protect information when you use our services. By using voyaChat, you agree to this Privacy Policy.

1. Information We Collect

1.1. Information You Provide

  • Account information: If you sign in with Apple or Google, we receive a unique identifier and, depending on your choices, your name and email address. You may also continue as a guest.
  • Profile details: A display name, avatar, bio, language preferences, and any optional room cover photo you choose to upload.
  • Content you create: Text chat messages, voice-room audio you transmit while speaking, gifts you send, and other in-app interactions.
  • Support and reports: Information you submit when you contact us, report a user, or block someone.

1.2. Automatically Collected Data

  • Usage & device data: Device type, operating system, app version, approximate region (from IP, not GPS), and in-app activity used to operate and improve the service.
  • Safety signals: Rate-limiting, spam, and abuse signals used to keep the community safe.
  • No precise location: voyaChat does not collect GPS or other precise location data.

2. How We Use Information

We use the information we collect to:

  • Match you with other people and power text chat and live voice rooms.
  • Operate accounts, profiles, gifts, coins, rewards, and premium features.
  • Keep the community safe — detect spam and abuse, and act on reports and blocks.
  • Provide support, respond to inquiries, and send important service notices.
  • Improve performance, reliability, and product quality.
  • Comply with legal obligations.

3. Live Voice, Real-Time Media & Microphone

  • Voice rooms use real-time audio streaming. When you join a room and unmute, your audio is transmitted live to other participants in that room.
  • We access your microphone only when you actively join and speak in a voice room. We do not record audio in the background.
  • We do not sell recordings of your conversations, and we do not permanently store voice-room audio for surveillance purposes. Audio may be briefly processed to deliver the live stream.

4. Camera & Photos

With your permission, voyaChat may access your photo library or camera so you can set a profile picture or a room cover image. We access these only when you initiate the action.

5. Purchases (Coins, Gifts & Premium)

  • Purchases of coins and premium features are processed by Apple (App Store) or Google (Google Play). We do not receive or store your full payment card details.
  • We record purchase confirmations and balances to deliver the coins, gifts, or features you buy. Purchased coins do not expire.

6. Third-Party Services

We rely on trusted third parties to run voyaChat, including:

  • Supabase for authentication, database, and realtime messaging infrastructure.
  • Apple & Google for sign-in and in-app purchases.
  • Real-time media infrastructure to deliver live voice rooms.
  • Analytics providers for limited, aggregated usage insights.

These providers process data on our behalf under their own terms. We do not sell your personal data or share it with advertisers.

7. Data Storage & Retention

  • We retain account and content data for as long as your account is active.
  • Chat messages and safety records may be retained for a limited period to support moderation, dispute resolution, and legal compliance.
  • When you delete your account, we delete or anonymize your personal data within a reasonable period, except where retention is required by law.

8. Data Security

  • We use HTTPS/TLS encryption in transit and standard security practices.
  • No system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

9. Children's Privacy

voyaChat is not intended for children. An age gate runs before you can chat, and you must meet the minimum age requirement for your region (and at least 13, or higher where required by law). We do not knowingly collect personal data from underage users. If you believe a minor has provided data, contact us and we will delete it promptly.

10. Your Rights & Choices

  • Access & deletion: You can request a copy or deletion of your data.
  • Delete your account: You can delete your account and associated data at any time from Settings → Account → Delete Account in the app, or by contacting us. See our Support page for details.
  • Permissions: You can revoke microphone, camera, or photo permissions any time in your device settings.
  • Depending on your region, you may have additional rights under laws such as the GDPR or CCPA. Contact us to exercise them.

11. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will post the updated version on this page with a new "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at support@iappstudio.dev.

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